ASSISTANCE ON DEMAND

Technical support is fully integrated into the web portal, and the team remains attentive to responsiveness via both instant messaging and phone. Our proximity is an asset to help you, and our transparency gives you real-time access to the status of your request.

AS YOU WISH

There are two types of billing: the non-binding mode (pay-as-you-go: hourly or monthly), which allows you to pay for services by hourly usage, and continues as long as the service is not canceled; or the commitment mode (for 6, 12 or 24 months), whose prices are more attractive, and which can be canceled or extended after the initial period.

BY COMBINING PREVENTIVE AND CURATIVE MEASURES

Several approaches complement each other: encryption (to protect sensitive data during both storage and transmission), access management (using two-factor authentication), user training (to prevent human error from being exploited by hackers), regular updates (to benefit from up-to-date security patches), threat detection (to monitor potential security breaches and respond), data backup (to keep data safe from threats), system replication (to restore vital applications after an incident), protection against denial of service (to prevent servers from going offline due to internet connection cuts), etc.

INNOVATIVE – SECURE – COST EFFECTIVE

The first advantage is technological, as the S3 storage (Simple Storage Service) reference protocol is integrated. The second advantage is practical, as the usage is as simple as it is secure. The third advantage is economic, as the price is very attractive.

ADVICE FIRST

Above all, our team uses its expertise to identify your challenges and define a solution tailored to your needs. Your requirements vary depending on your activity, workforce, growth, strategy, governance model, and of course, your budget. That’s why our listening is crucial to identify how IT should support your activities with agility.

YES. OUR GOAL, SUPPORTING YOU

Whatever the nature of your need, CYCLOP helps you: technical support for a migration, user assistance for the web portal, explanation of a contract, interpretation of a dashboard... CYCLOP is available for you.

ONLINE, WITHIN A CLICK

The web portal includes a Billing dashboard, which brings together all billing information. The Subscriptions tab allows you to cancel each service independently. In pay-as-you-go mode, termination of the service is immediate; in commitment mode, termination must be made with 3 months' prior notice before the contract expires.

However, it is also possible to suspend a service without canceling it: this aspect allows you to interrupt the operation of a service, to resume it later, without losing your data.

FOR SECURITY AND PERFORMANCE

Choosing a Luxembourg cloud guarantees data security and sovereignty, in compliance with national data protection regulations. Opting for a local provider also stimulates the local economy through jobs and investments generated in the Grand Duchy. Additionally, the geographical proximity of data centers increases responsiveness for optimal performance. Finally, by choosing a Luxembourg cloud, companies contribute to digital trust and participate in responsible data usage.

COMPETITIVE ADVANTAGE

Automation ensures faster deployment of new business projects. While developers particularly appreciate it for the agility to launch applications, system administrators also benefit from increased control of the environment and better performance.

ECONOMIC INDEPENDENCE, BUT NOT ONLY...

Data sovereignty refers to the right of an entity (usually an individual, organization, or country) to control and protect the data that belongs to it. This includes the right to decide where this data is stored, who has access to it, and how it is used. Data sovereignty is often associated with concerns about security, privacy, and protection against espionage or misuse of data by third parties. It has become particularly important in the digital age, where data has become a valuable asset and concerns about privacy and security are increasingly prevalent.

WE MAKE YOUR ACCOUNTING EASY

As a company located in Luxembourg, you are charged VAT included, in accordance with the tax regulations of the Grand Duchy.

In case you are a company located outside Luxembourg, but in the European Community, simply provide your intra-community VAT number, and you will pay the amount excluding tax, as foreseen by law for B2B transactions in Europe.

WE WOULD BE PLEASED TO

discuss with you     +352 26 27 52 – 1

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